Design Thinking: Reflective and Emphatic Innovations Activities

What is Design Thinking?

We can define Design Thinking as an approach “bringing designers’ principles, approaches, methods, and tools to problem solving.” [1] and “a human centered innovation process that emphasizes observation, collaboration, fast learning, visualization of ideas, rapid concept prototyping, and concurrent business analysis.” [2]

Design Thinking as a Process

DT has also benn defined as a “Product and Service Design innovation process” [3] that rests on 3 pillars:
– Empathy
– Rapid prototyping
– Abductive Thinking (Synthesis)
DT is used by design consultancies IDIO, DesignIt, Frog etc.

Design Thinking as an approach to Complex Systems Design Design in complex domains (health care, education, climate etc.)
Wicked problems (incomplete, contradictory, changing and interdependent): [4]
“Rather than finding a good solution to a given problem, find the correct problem to solve”.
Messy, uncertain, and difficult!

[1] T. Brown, “Design Thinking,” Harward Bus. Rev., vol. 86, no. 6, pp. 84–92, 2008.
[2] T. Lockwood, Design thinking: integrating innovation, customer experience, and brand value. New York: Allworth Press,
[3] T. Brown, Change by design: how design thinking transforms organizations and inspires innovation. New York: Harper
Business, 2009.
[4] R. Buchanan, “Wicked Problems in Design Thinking,” Des. Issues, vol. 8, no. 2, pp. 5–21, Apr. 1992.


Dr. Andrea Alessandro Gasparini (University of Oslo, Norway)

Docente di riferimento

Alberto Carini

Vincoli di partecipazione

Il seminario è rivolto alle sole coorti di studenti che non hanno lezione


Luogo Data Orario Crediti (CFU)
Biblioteca di Lingue Leone Traverso (Palazzo Petrangolini, Piazza Rinascimento 7) 7 Marzo 2018 16:00-18:00 0.125